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By signing up to join our training programs via private user portals, you agree to our reasonable refund policy and grace periods. There are no locked-in contracts and no forced obligations. As a premium User who signed up for premium training plans, you would be eligible for a refund within the first 3 DAYS of signing up and viewing our private/premium training materials.
No refunds will be issued AFTER the 3-Day trial grace period expires. Warranted refunds are deemed as any of the following: accidental transactions covered within the grace/refund period, authorized user-testing transactions and demos, financial hardship (insufficient funds to cover training fees) and any incidental unauthorized transactions done by other users on your behalf (example: your spouse using your account info).
However, in order to get a certificate of completion, trainee MUST have been a member for a minimum of 1 year. During that year of using our training systems, User/Trainee will not be eligible for a refund due to having access to substantial value derivation, which is also intended to protect our intellectual rights and original content from being re-used or re-accessed or distributed without consideration nor compensation.
Furthermore, MLO Financial Group is NOT responsible for any of your career/life endeavors and affiliations NOR any of your financial and personal situations. In the event of personal financial distress, you agree to hold MLO Financial Group and its members HARMLESS of ANY damages thereby relinquishing the right to claim unjustified refunds, unauthorized charge-backs, fraudulent claims, undeserved partial refund/credit NOR ANY financial claims that do not adhere to our policies and agreement terms or what we consider unreasonable circumstances."